Responsible Gaming

Gaming Should Be Entertainment, Not Income

At wiseguystech.co.nz, we're committed to promoting responsible gaming practices. Online pokies and casino games should be enjoyed as entertainment only—never as a way to earn money or solve financial problems. The house always has a mathematical edge, and gambling outcomes are determined by chance. Only gamble with money you can afford to lose.

Age Verification

You must be 18 years of age or older to access and use LeoVegas or any online gaming platform in New Zealand. We take age verification seriously to protect young people. If you're under 18, please do not proceed.

Warning Signs of Problem Gambling

If you recognise any of the following behaviours in yourself or someone you know, seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity from family, friends, or partners
• Feeling anxious, irritable, or depressed when not gambling
• Neglecting work, study, family, or other responsibilities due to gambling
• Borrowing money or using credit to gamble
• Unable to control or cut back on gambling despite wanting to
• Lying about the amount of time or money spent gambling
• Gambling to escape problems, stress, or negative emotions
• Experiencing relationship problems due to gambling

Self-Help Tools & Controls

Most reputable online casinos, including LeoVegas, offer built-in tools to help you maintain control:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you deposit
• Loss Limits: Cap the amount you're willing to lose in a set timeframe
• Reality Checks: Receive reminders during play sessions about how long you've been playing and how much you've spent
• Self-Exclusion: Voluntarily exclude yourself from your account for a set period (hours, days, weeks, or months)
• Account Closure: Permanently close your account if needed
• Time-Out Features: Take mandatory breaks from gaming

Access these tools through your LeoVegas account settings. Using these features is a positive step toward responsible gaming.

Support & Help Resources

If you or someone you know is struggling with problem gambling, professional help is available. Contact one of these organisations:

New Zealand

• Gambling Helpline (Aotearoa) — Free, confidential, 24/7 support
  Phone: 0800 664 262
  Online: www.gamblinghelpline.co.nz
• Problem Gambling Foundation
  www.problemgambling.org.nz

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• United Kingdom: GamCare
  www.gamcare.org.uk
• United Kingdom: GamStop (Self-Exclusion Register)
  www.gamstop.co.uk
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but help is available. Speaking to someone—whether it's a counsellor, support service, or trusted friend—is the first step toward recovery. There is no shame in asking for help. Contact the Gambling Helpline (Aotearoa) on 0800 664 262 or visit www.gamblinghelpline.co.nz to speak with a trained advisor.